FAQs

Yes. At Checkout page, tick the “deliver to a different address” box.

Yes, please contact us for a quotation. Pallet packing charges may apply.

UK Mainland deliveries, other than to Scottish Highlands and Grampians, will normally take one working day to arrive, Non-UK Mainland, Scottish Highlands and Grampians deliveries will normally take 2-5 working days, subject to stock availability.

Deliveries will usually be made Monday to Friday, between 9am and 6pm. If the recipient is not available, each time a delivery attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your products.

Our shipping charge calculations are based on UK postcodes. If you do not have one because you are from abroad or from a new area, or you have one that our system does not recognise, please contact us for a quote. We will be happy to help.

Orders received before 4:15pm (Monday to Friday) will be dispatched the same day on a next working day delivery service. Excluding bank holidays where orders will be dispatched the following working day. Applies to UK Mainland delivery addresses only.

Please check all items delivered thoroughly before signing the carrier’s receipt. If the product is damaged, please reject the delivery and inform us immediately so that we can send a replacement as quickly as possible.