What is the cut off time for the next working day delivery?
Orders received before 4:15pm (Monday to Friday) will be dispatched the same day on a next working day delivery service. Excluding bank holidays where orders will be dispatched the following working day. Applies to UK Mainland delivery addresses only.
How long will the delivery take?
UK Mainland deliveries, other than to Scottish Highlands and Grampians, will normally take one working day to arrive, Non-UK Mainland, Scottish Highlands and Grampians deliveries will normally take 2-5 working days, subject to stock availability.
What should I do if the product delivered is damaged?
Please check all items delivered thoroughly before signing the carrier’s receipt. If the product is damaged, please reject the delivery and inform us immediately so that we can send a replacement as quickly as possible.
What if I am not in when you deliver?
Deliveries will usually be made Monday to Friday, between 9am and 6pm. If the recipient is not available, each time a delivery attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your […]
Do we deliver abroad?
Yes, please contact us for a quotation. Pallet packing charges may apply.