What if I do not have a postcode?
Our shipping charge calculations are based on UK postcodes. If you do not have one because you are from abroad or from a new area, or you have one that our system does not recognise, please contact us for a quote. We will be happy to help.
Do we deliver abroad?
Yes, please contact us for a quotation. Pallet packing charges may apply.
What if I am not in when you deliver?
Deliveries will usually be made Monday to Friday, between 9am and 6pm. If the recipient is not available, each time a delivery attempt is made, our courier will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to rearrange delivery or to collect your […]
What should I do if the product delivered is damaged?
Please check all items delivered thoroughly before signing the carrier’s receipt. If the product is damaged, please reject the delivery and inform us immediately so that we can send a replacement as quickly as possible.
How long will the delivery take?
UK Mainland deliveries, other than to Scottish Highlands and Grampians, will normally take one working day to arrive, Non-UK Mainland, Scottish Highlands and Grampians deliveries will normally take 2-5 working days, subject to stock availability.